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Search Results for: customer satisfaction

Results: 0-10 of 14

Determinants of Sustainable Marketing Activities and their Impact on Customer Loyalty

Journal:Abasyn Journal of Social Sciences, Volume 15, Issue No 2

Author(s): Imran Sarmad, Rizwan Ali

Keyword(s): Sustainable Marketing Activities, brand image, customer satisfaction, Customer Trust, Customer Loyalty

Service Quality of Electronic Banking and its Effect on Customer Satisfaction and Loyalty: Mediating Role of Trust

Journal:Journal of the Research Society of Pakistan, Volume 59, Issue No 1

Author(s): Yasir Ashraf, Kashif Mahmood Saqib, Hafiz Fawad Ali

Keyword(s): Electronic Banking, customer satisfaction, Customer Loyalty and Trust

Relationship between Service Quality, Customer Loyalty and Customer Satisfaction

Journal:The Lahore Journal of Business, 2018, Volume 6, Issue No 2

Author(s): Atif Mahmood, Muhammad Luqman Tauheed Rana, Sara Kanwal

Keyword(s): SERVQUAL, Service Quality, customer satisfaction, Technology, customer loyalty

AN EMPIRICAL ANALYSIS OF CUSTOMER SATISFACTION IN THE RESTAURANTS OF HYDERABAD

Journal:Journal of Grassroot, 2017, Volume 51, Issue No 2

Author(s): Dr.Aisha Bashir Shah, Dr.Maria Shaikh, Mashooq Ali Khowaja

Keyword(s): Quality, Price, customer satisfaction, Environment

Doing Good Is Doing Right: Effects of Corporate Social Responsibility on Customer Attitude and Behavior

Journal:Abasyn University Journal of Social Sciences (AJSS), 2016, Volume 9, Issue No 2

Author(s): Khurram Shahzad, Asma Gul, Kamran Azam

Keyword(s): Corporate Social Responsibility, customer satisfaction, customer advocacy behavior

Investigating Role of Gender on Frontline Employee Service Delivery: A Study of Pakistan’s Bank Customers Behavioral Outcomes

Journal:Abasyn University Journal of Social Sciences (AJSS), 2018, Volume 11, Issue No 2

Author(s): Areeba Toor, Muhammad Zeeshan Zafar, Talha Hussain

Keyword(s): Core and relational service delivery, Gender, customer satisfaction, Behavioral Intentions, Pakistan, Banking

Customer Satisfaction at Public Sector: A Case Study of Pakistan Housing Authority

Journal:Pakistan Journal of Social Sciences (PJSS), 2015, Volume 35, Issue No 2

Author(s): Muhammad Bashir Khan, Ifrah Batool, Shahzad Hussain

Keyword(s): Service quality, customer satisfaction, Competitive edge, Housing sector

The Strategic Role of Hedonic Value and Utilitarian Value in Building Brand Loyalty: Mediating Effect of Customer Satisfaction

Journal:Pakistan Journal of Social Sciences (PJSS), 2015, Volume 35, Issue No 2

Author(s): Khawaja Khalid Mehmood, Jalal Hanaysha

Keyword(s): Hedonic Value, Utilitarian Value, customer satisfaction, Brand loyalty, Retailing

Revision and Validation of Retail Service Quality Scale in Branchless Banking

Journal:Business & Economic Review (B&ER), 2017, Volume 9, Issue No 3

Author(s): Tehreem Ali, Rauf I Azam, Ahmed Imran Hunjra

Keyword(s): Retail Service Quality Scale (RSQS), branchless banking, customer satisfaction, measurement of service quality, customer lifetime value

Mediating Role of Customer Satisfaction between Corporate Social Responsibility and Customer-Based Brand Equity

Journal:Business & Economic Review (B&ER), 2018, Volume 11, Issue No 1

Author(s): Ifzal Ahmad, Khurram Shahzad, Asma Gul

Keyword(s): Corporate Social Responsibility, Customer-based brand equity, customer satisfaction, Expectation confirmation theory, Pakistan

Results: 0-10 of 14

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