JOURNAL OF QUALITY & TECHNOLOGY MANAGEMENT

IMPACT OF TQM ON ORGANIZATIONAL PERFORMANCE: THE MEDIATING ROLE OF BUSINESS INNOVATIVENESS AND LEARNING CAPABILITY

Author(s): Dr. N.I. Chaudhry, Dr. M.U. Awan, A. Bilal, M.A. Ali

Keyword(s): Total quality management (TQM), organizational learning capability (OLC), Business innovativeness (BI), Financial performance (FP), Operational performance (OP)

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SERVICE QUALITY SCALE DEVELOPMENT FOR HIGHER EDUCATION INSTITUTIONS: THE ASIAN CONTEXT

Author(s): M. Shafiq, F. Lasrado, A. Islam

Keyword(s): Services quality, Performance measures, Higher educational institutions, Quality management, Quality education, Pakistan

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THE MEDIATING ROLE OF CAREER COMPETENCIES BETWEEN INSTITUTIONAL LEARNING ENVIRONMENT AND CAREER SUCCESS: A PROCESS MODEL FOR PRODUCING TVET SKILLED WORKFORCE

Author(s): A. Mahmood, H. Ali, A. Bilal

Keyword(s): TVET, learning environment, Practice based curriculum, Inquiry based curriculum, Internship, Career guidance and dialogue, Career competencies, Career success

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IMPROVING THERMOFORM PRODUCTIVITY: CASE OF DESIGN-OF-EXPERIMENT

Author(s): M.S. Jamil, R. Khalid, A. Zulqarnain, M. Salman

Keyword(s): Design of experiment, DOE, response optimization, six sigma, thermoforming

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POLICY INTERVENTIONS FOR SUPPLY CHAIN PERFORMANCE THROUGH QUALITY AUDITING: THE CASE OF A PACKAGING COMPANY

Author(s): I. Yusuf, T.M. Azhar

Keyword(s): Supply Chain Performance, Quality Auditing, system dynamics, Policy Design, Computer Simulation

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