Abstract
The purpose of this study is to identify the Fintech driven operational risk events as no historical data is available. For this, the study reviews the literature to list down possible OR events which may trigger OR in banks, having collaboration with Fintech firms. In second phase, banks’ operational risk analysts and managers are asked to give their opinion on the 23 potential OR triggering events in the form of experts’ questionnaire. In next phase, after collecting questionnaires back from experts, Lawshe’s approach is applied and Content Validity Ratio (CVR) is calculated. As a result, 18 items having CVR greater than cutoff value of 0.42 are retained as valid and contextual in identifying Fintech driven operational risk. The results of study are significantly important for banks adopting Fintech nosiness model led innovative financial products and services to identify new risk and review their existing operational risk management framework, besides giving the regulators an insight into reviewing Regtech processes to inculcate the Fintech driven changes in processes and business models.
Keyword(s)
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