Abstract
Although the importance of codes of ethics is essential in today's service industry, however, its effect on the employee is scant. Therefore, this study aims at investigating the effects of codes of ethics and philanthropic related activities on employees' job engagement, work engagement, and turnover intention. The study collected data from 286 employees working in the hotel industry of Pakistan. Structural equation modeling has confirmed an association of codes of ethics with job engagement, work engagement, turnover intention, and corporate philanthropy. In addition, job engagement and organizational engagement were found to explain the association between corporate philanthropy and turnover intention. The study contributes to the limited literature on codes of ethics and has implications for the service organizations.
Keyword(s)
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