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Journal:Technical Journal, 2018, Volume 23, Issue No 2

Author(s): Muhammad Altaf, Muhammad Jamal, Bushra Batool

Keyword(s): Queuing Analysis, Queuing Simulation, M/M/5 Queuing Models, M/M/8 Queuing Models, Performance measures

Journal:Journal of Quality & Technology Management, 2018, Volume 15, Issue No 1

Author(s): M. Shafiq, F. Lasrado, A. Islam

Keyword(s): Services quality, Performance measures, Higher educational institutions, Quality management, Quality education, Pakistan