Journal:The Lahore Journal of Business, 2018, Volume 6, Issue No 2
Author(s): Atif Mahmood, Muhammad Luqman Tauheed Rana, Sara Kanwal
Keyword(s): SERVQUAL, Service Quality, customer satisfaction, Technology, customer loyalty
Journal:Pakistan Journal of Social Sciences (PJSS), 2015, Volume 35, Issue No 2
Keyword(s): Customer’s Perception, Service Quality, SERVQUAL, Private Banks, Public Banks