Abstract

The present research integrates and broadens the work of Karlsen (2002) and Yang et al. (2009) on project stakeholder management in Pakistan’s construction industry. It aims to identify the most significant project stakeholders and investigate the relationship between them. Moreover, critical success factors (CSFs) approach was used to identify the essentials of project stakeholder management for effectively managing construction projects. Data was collected from 133 project managers and the key project team members working in various construction projects. Results demonstrate that the clients and end users are ranked as the most important project stakeholders. Moreover, exploring stakeholders’ needs and constraints to projects is found as the most critical factor for successful project stakeholder management whereas keeping and promoting a good relationship by building trust and commitment among stakeholders stood second. Later, implications of these findings for effective project stakeholder management are discussed.