Abstract

Job satisfaction of the employees is the key for higher productivity and quality of the output of an organization. It is a virtuous cycle between the employee and the organization. Same is true about the educational institutions. This study is the first of its kind exploring the job satisfaction of faculty of a fully ICT based online university. The Job Satisfaction Scale was developed using the data received by the Virtual University of Pakistan (VUP) through a Faculty Feedback Survey conducted at the end of year 2017 from 201 faculty members who had completed one full year of service. Principal Component Analysis (PCA) was applied to extract the principal components or the factors underlying the 23 items of the Feedback Survey. To ascertain the level of job satisfaction, percentage, Mean and SD were used. The results yielded that the faculty of the VUP was satisfied slightly above the moderate level. The major source of satisfaction was the Mentoring and Collegiality followed by the Physical Environment and Clarity of Service Rules. Their level of satisfaction was slightly below the median on Financial Benefits and Job Security. Within this Factor the major contributory elements of dissatisfaction were the Lack of Job Security and financial benefits other than the salary